Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
""Great service. Tooth extraction isn't exactly the most pleasant experience, but thanks to the staff at Blue Light Dental all went fast and without any problems." "Read all testimonials
""Very kind staff, the Dentist Monica is truly professional! They keep the shop always clean and tidy." "Read all testimonials
""I have been suffering from severe migraines and face burning sensations for months and eventually atrocious toothaches. My husband had to make me an emergency appointment for a tooth extraction when... "Read all testimonials
""I went to Blue Light Dental after a friend of mine recommended it, and I can't explain how happy I am that I did. Monica and Brenda are amazing people. I normally don't lime going to the dentist beca... "Read all testimonials
""I have always been very self conscious of my teeth, from a very young age. I had visited two different Invisalign/braces dental practices prior to finding Monika, and my god what a difference she has... "Read all testimonials
""The staff members were very sweet. Waiting time is not long. I was there for general hygiene, the dentist spent 20 minutes on my teeth, removed majority of stains and cavity, however, it wasn’t a d... "Read all testimonials